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  School of Social Work 2022-2024 Academic Policies and Procedures Student Grievance/Complaint Procedures Grievances/Complaints—Fieldwork  

Grievances/Complaints—Fieldwork


Grievances/Complaints¿Fieldwork Policy

Students have the right to grieve their final Fieldwork course grade on the following grounds:
(a) the student must demonstrate that either there was a computational error made by the field instructor
(b) the Field Instructor determined the grade in an arbitrary or capricious manner

Procedures

1. A grade grievance may be initiated by the student notifying his or her advisor and by submitting a letter outlining a basis of the grievance to the Associate Director of Field Education within two weeks of notification or posting of the grade. The Associate Director of Field Education will render a decision in writing whether to uphold the grade within two weeks of receipt of the grievance letter.

2. If the outcome of step 1 is not satisfactory to all involved parties, the student may appeal in writing to the Executive Director of Field Education (Mark Lamar at mlamar@ssw.rutgers.edu) This appeal must be communicated in writing no later than one week after the student has received the letter from the Associate Director of Field Education. Within one week of receipt of this letter, the Executive Director will render a decision as to whether to uphold the grade.

3. If the outcome of step 2 is not satisfactory to all involved parties within one week of the determination of the Executive Director of Field Education, the grievance may be presented in writing to the MSW Program Director or the BA in Social Work Program Director. The Program Director will determine as to whether to uphold the grade within two weeks of receipt of the grievance letter. The Program Director's decision is final and binding. The student will be informed in writing by the MSW Program Director once the decision is final. It is in the interest of all involved parties to resolve such situations as expeditiously as possible.
 
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