Rutgers, The State University of New Jersey
School of Social Work
About the University
Mission of the School
Degree Programs Available
Tuition and Fees
Financial Aid
Student Life and Services
Academic Policies and Procedures
Student Responsibility to Keep Informed
Programs of Study
Registration and Course Information
Class Schedules and Hours
Grades and Records
Scholastic Standing
Student Grievance/ Complaint Procedures
Policy on Academic Integrity Summary
University Code of Student Conduct Summary
University Safety and Security
Administrative Procedures for Responding to Disruptions
Policy Prohibiting Harassment
Policy Against Verbal Assault, Defamation, and Harassment
Nondiscrimination Policy
National Association of Social Workers Code of Ethics: Summary of Major Principles
Equity in Athletics Disclosure Act Reports
Graduation Rates
Teacher Preparation Program Pass Rates
Student Records and Privacy Rights
Student Residency for Tuition Purposes
Research Policy and Research Centers
Patent Policy
Baccalaureate Program
Master of Social Work Program
Course Listing
Administration and Faculty
Field Agencies
Governance of the University
Divisions of the University
Camden Newark New Brunswick/Piscataway
  School of Social Work 2005-2007 Academic Policies and Procedures Student Grievance/ Complaint Procedures Grievances/Complaints—Class  


1. A complaint/grievance may be initiated by the student meeting with his or her faculty adviser. The complaint or grievance must be made within two weeks of the posting of the grade. The adviser and student should explore all possibilities for an understanding of and an informal resolution to the complaint/grievance.

2. The second step, if necessary, is for the student and the adviser to meet with the instructor to discuss the complaint/grievance and its possible resolution within 10 working days of the filing of the complaint.

3. The third step, if necessary, is for the student to prepare and submit to the designated lead teacher a written statement of the complaint/grievance. This should include documentation for the complaint/grievance. The lead teacher will call a meeting to include the student, adviser, and instructor. The complaint is discussed and its possible resolution explored. The lead teacher will provide a written disposition to the student, the instructor, and the adviser within 10 working days, or two calendar weeks, of his or her assessment of the validity of the complaint/grievance.

4. Finally, if the student is unable to get a satisfactory response in step 3, the student and his or her adviser may appeal to the dean of the school within 10 working days for a final decision.

For additional information, contact RU-info at 732/932-info (4636) or
Comments and corrections to: Campus Information Services.

2005 Rutgers, The State University of New Jersey. All rights reserved.