26:834:521Technology and Public Administration (3) Implications of computer hardware and software issues for public sector management, with particular emphasis on applications of microprocessors. Includes a survey of database management problems, control, resource allocation, communications, and networking issues. Laboratory exercises required. |
26:834:522Public Organizations (3) Theories of organizational behavior and performance as applied to public and nonprofit sector agencies; includes organizational authority systems, relationships between public and private organizations, development and fulfillment of organizational mandates in the public sector, and use of resources within organizations. |
26:834:523Human Resources Administration (3) Human resource administration in public and nonprofit settings, including human resource planning, staffing, development, and compensation. Behavioral and environmental determinants are examined, including production technology, market factors, service delivery, and government regulations. |
26:834:524Strategic Planning (3) Strategic planning and management in the public and nonprofit sectors, including methods that facilitate achieving organizational goals in a changing environment. Attention paid to forecasting, goal and objective setting, strategy building, and resource mobilization. |
26:834:525Management Techniques (3) Problem-solving techniques that focus on effective managerial performance. Productivity and management improvement assessment techniques, including networking, queuing, simulations, linear programming quality-control approaches, focus groups, and the delphi technique. |
26:834:526Public and Nonprofit Productivity (3) Analysis and critique of the most recent research on productivity in public organizations, with particular attention to human factors, work processes, effective-outcome measurement, and labor- management relations. |
26:834:527Cases in Public and Nonprofit Productivity (3) Interrelates conceptual works in productivity with case studies that describe actual operations of public productivity programs. Cases cover concepts of measurement, management, technology and capital investment, and labor-management relations, with an emphasis on understanding the linkages between theory and practice. |
26:834:528Information Systems and Public Administration (3) Focus on practical application of management information systems in the public sector through case studies and implementation strategies. Looks at such topics as databases, system architecture, data normalization, benefit-cost analysis; offers an introduction to programming. General familiarity with personal computers is required. |
26:834:529Performance Measurement (3) Assessment of organizational performance, with particular attention to concepts of efficiency, effectiveness, outputs and outcomes. Examines evaluation design, data collection procedures, data analyses, and citizen involvement. |
26:834:582Health Care Management (3) Focus on major social and political issues involved in the organization, delivery, and management of health care systems. |