Students who wish to file a complaint about a final course grade, or a grade received for particular work completed in a course, should first attempt to resolve the matter through discussion with the instructor. If the issue is not satisfactorily resolved, the student must submit in writing the basis for the complaint and request a review by the relevant department chair. If the chair cannot resolve the issues, the student can appeal, again in writing, to the associate dean of Rutgers Business School: Undergraduate–Newark. A written complaint about a grade for work completed while the course is in progress must be submitted to the relevant department chair no later than two weeks after notification of the grade. A student must submit a written complaint about a final grade no later than four weeks after the postmarked date of the official notification of grades.
Written notification of the action taken by either the chair or the associate dean is sent to the student within four weeks of the filing of the appeal, excluding those weeks in which classes are not in regular session.
