Students who wish to file a complaint about a course grade, or a grade received for a particular piece of work in a course, are urged to (1) attempt to resolve the matter through discussion with the instructor. If the issue cannot be satisfactorily resolved between student and instructor, the student may (2) specify in writing the basis for the complaint and request a review by the department chair or program director. A written complaint about a grade for work completed while the course is in progress must be submitted to the department chair or program director no later than two weeks after notification of the grade. A student must submit a written complaint about a final grade to the department chair no later than four weeks after the end of the exam period for that semester.
A student who wishes to appeal the decision of the department should appeal in writing to the appropriate dean's office. Written notification of the action taken by either the chair or the dean is sent to the student within four weeks of the filing of the appeal, excluding those weeks in which classes are not in regular session.
