Students who wish to file a complaint about a course grade or a grade received for a particular piece of work in a course should first attempt to resolve the matter through discussion with the instructor. If the issue cannot be resolved satisfactorily between student and instructor, the student may specify in writing the basis for the complaint and request a review by the director of the graduate program offering the course. A written complaint about a grade for work completed while the course is in progress must be submitted to the program director no later than two weeks after notification of the grade. A student must submit a written complaint about a final course grade with the program director no later than four weeks after the postmarked date of the official notification of grades.
A student who wishes to appeal the decision of the graduate program must appeal in writing to the Office of the Dean. Written notification of the action taken by either the graduate director or the dean is sent to the student within four weeks of the filing of the appeal, excluding those weeks in which classes are not in regular session.