Students wishing to file a grievance about a course grade or a grade received for a particular piece of work in a course should first attempt to resolve the matter through discussion with the instructor. If the issue cannot be satisfactorily resolved between student and instructor, the student may specify in writing the basis for the complaint and request a review by the director of student support services. A written complaint about a grade for work completed while the course is in progress must be submitted to the director of student support services no later than two weeks after notification of the grade. A student must submit a written complaint about a final course grade with the director of student support services no later than four weeks after end of the semester. If a student is receiving financial aid, the appeal should be made as soon as possible in order to not jeopardize financial aid.
A student who wishes to appeal the decision of the director of student support services must appeal in writing to the dean. Written notification of the action taken by the dean is sent to the student within four weeks of the filing of the appeal, excluding those weeks in which classes are not in regular session.